Client Testimonials

“PORTAL is more like a business partner than a vendor. They truly want to help us provide great service for our employees. I’m impressed with how quickly they respond to emergency enrollments or any glitches that happen with our carriers. They’re tremendously responsive, very fast, and quietly competent. They simply say, ‘We can take care of that,’ and it’s taken care of. I have a lot of confidence in them.”
– Todd Blatt, Director of Human Resources
Edgewood Center for Children and Families

“PORTAL’s customer service is excellent. They’re very knowledgeable, flexible and efficient, and they always call me back within the day.”
– Barbara Stout, Director of Finance
Marin Child Care Council

“We have a staff that spans the age range and we receive noteworthy cost-savings by operating within the United Group Trust ... we don’t get penalized with higher rates for our older employees. It’s also nice to be able to give our staff some choices and if employees have questions that I can’t answer about what the plans cover, I always get assistance from Ellie or Karen at PORTAL. I appreciate the personalized service.”
– Sheri Wingate, Office Manager
OC Human Relations

“Since we’re a non-profit, with PORTAL we’re able to be part of a larger group, and as a result we get lower rates. But the main reason we stay with PORTAL is their outstanding customer service. They follow through, they’re very attentive and they definitely take care of their clients.”
– Mary Nabers, Director of Human Resources
National Mental Health Association of Greater Los Angeles

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